Knowledge
Base

In depth guide to everything on Panopedia

Payments and Checkout


We use Stripe as our payment gateway. All communication with our site is encrypted using SSL, and your account password is stored encrypted. You should never share your Panopedia account password with anyone.

Stripe is a global payments company used by millions of businesses, and is certified to the highest level of payment security available — PCI Service Provider Level 1.

For more information, you may visit Stripe.

Secure Checkout

When you subscribe to a plan, you are taken to a checkout page hosted by Stripe to enter your payment details. Your card information is entered on Stripe's page, not ours.

You will be asked for your:

  1. Email address
  2. Card number
  3. Card expiry date
  4. CVC code
  5. Cardholder name

Once payment is complete you are returned to Panopedia and your subscription is activated immediately.

Your Card Details

Your card details are stored by Stripe, and Panopedia never sees or stores your full card number. We keep only a reference to your card held at Stripe, along with the last four digits and expiry date so you can recognise it.

You can view and remove stored cards at any time from your Billing page under Account.

Renewals

Subscriptions renew automatically at the end of each billing period using your stored card. You will receive a receipt by email for every successful payment. If a payment fails we will notify you and retry before the subscription lapses.

You may cancel at any time from your Billing page. Your subscription remains active until the end of the period you have already paid for.